Frequently Asked Questions

Q: How do I book a property with Tailored Stays?

Browse properties at book.tailoredstays.co/properties, select a home that fits your group, and click 'Book Direct'. Fill in your travel dates, guest count, and contact details. A 10% deposit is collected at booking via Stripe, with the remaining balance due before check-in.

Q: How much can I save by booking direct?

Guests who book directly at book.tailoredstays.co save 10% compared to booking through Airbnb or VRBO. You also avoid OTA service fees, which can add another 12–15% on top of the nightly rate on those platforms.

Q: Is there a promo code for first-time guests?

Yes — use the code DIRECT10 at checkout for 10% off your first direct booking. You can also earn referral credits by sharing your personal referral link from the /refer page.

Q: What payment methods does Tailored Stays accept?

Tailored Stays accepts all major credit and debit cards via Stripe, including Visa, Mastercard, American Express, and Discover. Payments are processed securely and no card data is stored on our servers.

Q: What is the cancellation policy?

Cancellation terms are shown on each property's booking page before you confirm. Guests are encouraged to contact the team directly at info@tailoredstays.co for special circumstances or last-minute changes.

Q: Can I request an early check-in or late check-out?

Early check-in and late check-out are available on a request basis depending on the property's schedule. Contact the team directly after booking to check availability — we do our best to accommodate.

Q: Are Tailored Stays properties pet-friendly?

Many properties in the Tailored Stays portfolio are pet-friendly. Each listing clearly indicates whether pets are allowed and whether a pet fee applies. Use the pet-friendly filter on the properties page to find suitable homes.

Q: How many guests can each property accommodate?

Guest capacity varies by property and is listed on each property page. Properties range from intimate retreats for 2 guests to large group homes sleeping 12 or more. The maximum occupancy is strictly enforced.

Q: What amenities are typically included?

All Tailored Stays properties include fully equipped kitchens, high-speed WiFi, linens and towels, and parking. Many properties also include outdoor spaces, hot tubs, fireplaces, and smart TVs. Full amenity lists are on each property page.

Q: Are the properties professionally cleaned between stays?

Yes. Every Tailored Stays property is professionally cleaned and inspected between each stay. Cleaning fees are included in the booking total shown at checkout.

Question 1

How do I book a property with Tailored Stays?

Question 2

How much can I save by booking direct?

Question 3

Is there a promo code for first-time guests?

Question 4

What payment methods does Tailored Stays accept?

Question 5

What is the cancellation policy?

Question 6

Can I request an early check-in or late check-out?

Question 7

Are Tailored Stays properties pet-friendly?

Question 8

How many guests can each property accommodate?

Question 9

What amenities are typically included?

Question 10

Are the properties professionally cleaned between stays?

Question 11

Can I compare multiple properties before booking?

Question 12

What markets does Tailored Stays operate in?

Question 13

What is the best time of year to visit Crystal Beach, TX?

Question 14

What is the best time of year to visit Denver, CO?

Question 15

What ski resorts are near the Colorado Mountain properties?

Question 16

Is Crystal Beach, TX close to Galveston?

Question 17

Who runs Tailored Stays?

Question 18

How is Tailored Stays different from Airbnb or VRBO?

Question 19

Does Tailored Stays manage properties for owners?

Question 20

How do I contact the Tailored Stays team?

Question 21

Does Tailored Stays have a referral program?

Question 22

How do I leave a review after my stay?

Frequently Asked Questions

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